Terms & Conditions

1. Agreement to Terms

By engaging the services of Security Insight Consultants, LLC ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use our services.

2. Services Provided

Security Insight Consultants, LLC provides physical security consulting services including, but not limited to: on-site security assessments, security system design recommendations, risk analysis, security planning, and related advisory services. We do not install, maintain, or monitor security systems unless expressly agreed upon in a separate written agreement.

3. Scope of Engagement

The specific scope of services, deliverables, timelines, and fees for each engagement will be outlined in a separate Statement of Work (SOW) or Service Agreement signed by both parties. These Terms and Conditions are incorporated by reference into all such agreements.

4. Payment Terms

Payment terms are specified in the applicable SOW or invoice. Unless otherwise agreed:

• Invoices are due within 30 days of the invoice date.
• A deposit of 50% may be required before services commence.
• Late payments are subject to a 1.5% monthly finance charge.
• The Client is responsible for all collection costs, including reasonable attorney fees.

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information exchanged during the engagement. Security Insight Consultants, LLC will not disclose Client information to third parties without written consent, except as required by law. Clients agree not to disclose our proprietary methodologies, reports, or recommendations to competitors or unauthorized third parties.

6. Intellectual Property

All reports, assessments, diagrams, and deliverables produced by Security Insight Consultants, LLC remain the intellectual property of the Company until full payment is received. Upon receipt of full payment, the Client receives a non-exclusive license to use the deliverables for their intended purpose. Our methodologies, templates, and proprietary processes remain the exclusive property of Security Insight Consultants, LLC.

7. Limitation of Liability

Security Insight Consultants, LLC provides advisory services only. We are not responsible for the implementation of our recommendations. Our liability for any claim arising from our services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

8. Indemnification

The Client agrees to indemnify and hold harmless Security Insight Consultants, LLC, its officers, employees, and agents from any claims, damages, or expenses arising from the Client's use or misuse of our recommendations, or from the Client's failure to implement recommended security measures.

9. Cancellation Policy

Cancellations made more than 72 hours before a scheduled on-site visit will receive a full refund of any deposit. Cancellations within 72 hours may forfeit up to 50% of the deposit. Cancellations on the day of service may forfeit the full deposit.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee. Any disputes shall be resolved in the courts of Hamilton County, Tennessee.

11. Modifications

Security Insight Consultants, LLC reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact

For questions regarding these Terms and Conditions, contact us at:
Security Insight Consultants, LLC
Email: [email protected]
Phone: (423) 889-LOCK